FAQs | Golixy – Your Questions About Smart Gadgets Answered

Golixy specializes in smart gadgets, innovative electronics, and everyday essentials designed to make your life easier, smarter, and more enjoyable.

We currently ship to the following countries: Austria, Belgium, France, Germany, Italy, Netherlands, and Spain. And very soon, we’ll be expanding to the rest of the world!.

Delivery times vary depending on your location:

• Delivery time: 7–17 business days

Once your order ships, you’ll receive an email with a tracking number. You can track your shipment anytime!

We offer a 14-day return policy. Items must be unused, in original condition, and with all tags and packaging intact. View our full Return & Refund Policy.

You can reach us via:

• 📧 Email: support@golixy.com
• 📱 WhatsApp: +39 376 262 1196
• 💬 Live Chat: Click the chat icon at the bottom right corner.

Absolutely! Our website uses SSL encryption to keep your personal and payment information safe and secure.

Some products may come with a manufacturer warranty. Please check the individual product pages for details.

If your order hasn't been shipped yet, contact us immediately. We’ll do our best to help you modify or cancel your order.

Currently, Golixy operates online only to bring you the best deals directly.

Absolutely! Our smart gadgets and innovative electronics make perfect gifts for friends, family, and loved ones.

Yes! We often run special offers. Subscribe to our newsletter to stay updated on exclusive deals and promotions.

If your package hasn’t arrived within 45 days, please contact our support team for immediate assistance.

If your order hasn't shipped yet, reach out to our customer service team to update your shipping address.

We accept major credit/debit cards, Apple Pay, Google Pay, and other secure payment options.