Shipping policy
Effective Date: April 2025
Store Information
🏢 Store Name: Golixy
📧 Email: support@golixy.com
📞 Phone: +39 376 262 1196
📍 Address: Corso Giulio Cesare, 162, 10154, Turin, TO, Italy
🛍️ Order Processing
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email with tracking information once your order has shipped.
🌍 Shipping Times
As a dropshipping store, delivery times may vary depending on the supplier and destination:
| Region | Estimated Delivery Time |
|---|---|
| Europe | 7–17 business days |
Note: Shipping times may be affected by external factors such as customs clearance, postal delays, and holidays.
🚚 Shipping Costs
We offer Free Standard Shipping on most products unless otherwise stated on the product page. Expedited shipping options (if available) will appear during checkout at an additional cost.
🌐 Tracking Your Order
Tracking information will be sent via email once your item ships. If you haven’t received tracking info within 5 business days, please contact us at support@golixy.com.
❗ Delays & Lost Packages
While we aim for timely delivery, Golixy is not responsible for delays caused by courier services, customs, or unforeseen circumstances.
If your package is lost or hasn’t arrived after 45 days, please reach out — we’ll be happy to assist you.
📩 Contact Us
If you have any questions about your order or this policy, feel free to contact us:
📧 Email: support@golixy.com
📞 Phone/WhatsApp: +39 376 262 1196
Thank you for shopping with Golixy ✨